Report a bug

1 · Where to send it

The fastest path is a GitHub issue — it gives us the structured details we need:

Open a bug report →

No GitHub account? Email support@neonmem.com instead.

2 · What to include

• Version — e.g. 0.7.0 (shown in the installer and the app).
• Your agent — Claude Code, GitHub Copilot (experimental), or just the app/CLI.
• What happened vs. what you expected.
• Steps to reproduce, if you can.
• Your OS (e.g. Windows 11).
• Logs — see below.

3 · Where to find your logs

Neonmem keeps local logs you can attach. From a terminal:

neonmem logs            # show the recent log
neonmem logs --path     # print the log file location
neonmem logs --lines 200

The files live in ~/.neonmem/logs/ — neonmem.log (core) and visualizer.log (the app). You can also open them from the app's Logs button.

⚠️ Please scrub anything sensitive (tokens, API keys, private code, file contents) before pasting logs.

If Neonmem is misbehaving

You can switch it off instantly without uninstalling — your memory is kept:

neonmem disable     # turn Neonmem off everywhere
neonmem enable      # turn it back on

There's also a Disable button in the app.